Disputes
When a customer asks their bank for a card payment back. Answer before the deadline, or the customer keeps the money.
Needs your response
100123456789Next in 9 days
12,500.00 USDC at stake
Held for open disputes
15,030.00USDC
Amounts plus network fees, released if you win
Win rate
100001234567890012345678900123456789%3 of 3
Missed deadlines and accepted disputes count as lost
How disputes are going
Last six months, card payments only
Dispute rate, October
0.41%up from 0.38% in September
Under half of Visa's line. Past it, the network adds fees and can stop you taking cards.
By reason
- Charged twiceMastercard 48342Won 1 of 1
- Fraud, card not presentVisa 10.41Won 1 of 1
- Not receivedVisa 13.11None decided yet
- Not as describedVisa 13.31Won 1 of 1
| Opened | Reason | Customer | Amount | Status | Respond by | Actions |
|---|---|---|---|---|---|---|
| Oct 17, 2026 Updated Oct 18 | Not received Visa 13.1, fb09d2c5-52c5… | Ama Owusu Mastercard ••8655 🇬🇭 | 12,500.00USDC + 15.00 fee | Needs response | In 9 days Oct 29, 2026 | |
| Sep 29, 2026 Updated Sep 30 | Charged twice Mastercard 4834, 91c3cf27-4599… | Moussa Traoré Visa ••5086 🇨🇮 | 2,500.00USDC + 15.00 fee | Under review | Answered Oct 2, 2026 | |
| Sep 2, 2026 Updated Sep 23 | Not as described Visa 13.3, 7fe3cad3-d87c… | Sendwave UK Amex ••8650 🇬🇧 | 15,000.00USDC + 15.00 fee | Won | Nothing due | |
| Aug 11, 2026 Updated Sep 3 | Fraud, card not present Visa 10.4, 3f317919-a121… | Hubtel Mastercard ••8314 🇬🇭 | 5,000.00USDC + 15.00 fee | Won | Nothing due | |
| Jul 16, 2026 Updated Aug 6 | Charged twice Mastercard 4834, 05bd77b7-d431… | Kelechi Nwankwo Visa ••5391 🇳🇬 | 340.00USDC + 15.00 fee | Won | Nothing due |
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